Español
Enter your search term and press enter.
keyboard_arrow_down
vertical_align_top

Over the Counter (OTC)

Introducing our enriched OTC catalog for 2026, showcasing over 260 items available to you. This benefit is exclusively for members whose plans offer OTC benefits. Use your monthly allowance to order from an extensive variety of over-the-counter items featured in the OTC catalog.

Our broad selection of items include: first aid supplies, analgesics, vitamins and minerals, antacids, first aid creams and ointments, laxatives, smoking cessation aids, and more. Starting January 1, 2026, these items will be accessible for order via our member portal or simply by dialing 1-866-900-2688, TTY: 711.

OTC brands image

Take advantage of this benefit and ensure your allowance is fully utilized each month. Please remember that any remaining OTC monthly allowance cannot be rolled over to the following month.

Mark your calendar as the OTC benefit comes into effect on January 1, 2026. For questions, please call our Member Services by dialing the number on the back of your ID card.

To preview the 260+ OTC items for 2026, select the English or Spanish catalog button under OTC Benefits.

What is OTC?

Freedom Health provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription products quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 260 items that can help you save between $420 to $1560 over the course of a year.

Check out our OTC 2026 Benefits below.

OTC Benefits

check_box Quick and Easy way to order OTC products and supplies at NO COST to you, based on plan selection and county.

local_atm Members receive a monthly Over-the-Counter allowance of $35 to $130 every month based on plan and county.

menu_book Choose from 19 different categories of products and supplies from OTC Online or our Catalog

OTC Catalog

Choose a category below to preview the new 2026 OTC items:

allergies

Allergies

eyeglasses_2

Eye Care

nutrition

Vitamins and Minerals

sick

Cough/Cold

smoke_free

Smoking Cessation

emergency

First Aid Supplies

OTC Ordering

tablet_android Place Orders by signing into our Member Portal or calling 1-866-900-2688 - TTY: 711

edit_document Track and repeat orders 24/7 from the Online Portal.

How do I order Diabetic Supplies with OTC?

Freedom Health provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization or prescription may be required from a physician. Download the Physician Order Form here.

OTC supplies image

Diabetic Supplies - It's Easy as 1-2-3

1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711

2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3 Your supplies will be mailed directly to you at NO COST!

Diabetic Documents

picture_as_pdf English/Spanish ForaCare Owner's Manual

picture_as_pdf ForaCare Quick Start User Guide  

picture_as_pdf Physician Order Form: Diabetic Testing Supplies  

* Co-insurance amount for retail supplies varies by plan.

To place an Over-the-Counter or diabetic order through the OTC online system, you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Page last updated: 11/06/2025