Our Commitment to Members

When deciding on a hotel or restaurant, you’ll likely select the option with a high star rating from a trusted source. Seniors can apply the same approach if they want a private Medicare plan.

Freedom Health, -- which includes routine hearing, vision, and comprehensive dental coverage – has consistently been rated by the Centers for Medicare and Medicaid (CMS) as one of the top Florida healthcare providers.

CMS created a ratings program with 50 different measures to improve the quality of health outcomes for Medicare beneficiaries. Through customer satisfaction surveys and review of plan operations and clinical quality outcomes, these measures look at everything from operational efficiency to member engagement (getting recommended care and screenings) to customer service. The measurement scores are tallied for a final score that’s issued every year in October.

Our members know that when they call Freedom Health, they will be speaking directly to someone in Florida. In addition to knowing where our members are, Agents/Brokers from our sales team are often familiar with certain doctors, practices and pharmacies, as well. This helps quickly establish a connection and sense of comfort, allowing our team to get to the root of an issue and resolve it quickly.

Looking for the perfect fit? Find out more about your Medicare Advantage plan options, Freedom Health believes in the importance of being in touch with its members.

You can visit us at any one of our Concierge Offices conveniently located throughout Florida.

Fitness Memberships
An active lifestyle and good nutritional habits are important to your health. As such, one of Freedom Health’s value-added benefits is membership in a local fitness center. If you are a new member, and this benefit is included in your plan, please call Member Services to receive your list of available fitness locations.

Freedom Health Living Newsletter!
Freedom Health Member Newsletter will keep you informed and up to date. Health & Safety tips or suggestions on how to use your Freedom Health services are all included in this valuable quarterly publication. Click here for newsletters.

Freedom Health Medical Therapy Management
For those with chronic medical conditions, Freedom Health will be right there to assist. By providing education and information to help you deal with your condition, together we can help avoid complications.

A Personal Touch
Don't be surprised if you get a call from one of our staff to

  • Ask your opinion on services
  • Check on your Health Status
  • Say HAPPY BIRTHDAY
  • And much more!
Last Updated: 10/11/2018